PhysioCare Patient Satisfaction
At PhysioCare, we take patient satisfaction extremely seriously and have a dedicated customer care manager in place. Through meetings, surveys and feedback we constantly improve our services and practices to help you get and feel better. From your initial phone call to our clinics, from the front desk itself and all the way through to your treatment with your Chartered Physiotherapists; patient care and outcome is always at the forefront of what we do. Our reviews and testimonials highlight this in spades:
“You can’t improve on excellence I am so happy to be looked after by professional people from reception to therapist.”
“Was very pleased with my visit. Was my first time ever doing physio so did not know what to expect but it was great.”
When it comes to healthcare, we all want the best for our family, friends and loved ones. Many of our patients are more than happy to recommend PhysioCare to their friends and family as they obviously want the best care for them. PhysioCare have also won awards from WhatClinic for ‘Best Customer Service’ over the years. Therefore it is no surprise that the majority of our patients are referred by friends, family and medical practitioners:
“Excellent efficient service. It was my first time visiting a physio and my injury was in a sensitive area – the appointment was handled excellently and I was made to feel totally comfortable. No hesitation in recommending the service.”
“Excellent therapist, very friendly, very patient, very knowledgeable!”
We have five custom clinics across Dublin, and offer 8am – 8pm physiotherapy appointments Monday – Friday and also 8am – 4pm every Saturday. We understand that people have busy schedules and so we have made our opening hours to reflect that. In this way you can schedule your appointment to fit around you work, school and/or family obligations.
“Your practice was extremely helpful when I rang last Saturday looking for an emergency appointment. Most other physio practices I rang don’t work on Saturdays so it is great to find one that does open on Saturdays.”
“Can’t believe the effect treatment had . . . Thought it will take a while to feel 100%. The treatment and advice had me up and running within a week.”